Returns & Exchanges
At KP Active, we want you to feel confident in your gear, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed performance apparel. If your new activewear doesn't meet your expectations or fit perfectly, we are committed to making it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging with all hangtags attached and include the printed return authorization slip inside.
Ship the Gear
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing